Answering calls in the UK today

The call you missed was
someone booking in.

Zappledesk answers your phone when you are with a customer, on the other line, or closed. It takes the booking, takes the order, checks the delivery area, and writes it down — in your own words, with your own prices.

No card to start. Keep your existing number.

Takeaways

Reads the menu, takes the order with sizes, checks the postcode is inside the delivery area, and offers the meal deal.

Dental practices

Offers real slots from the diary, books them, and puts anything clinical straight through to a person.

Salons and barbers

Books by stylist and service, knows how long each takes, and never double-books the chair.

From signing up to answering calls

Most businesses are taking real calls the same afternoon. Nothing here needs an installer, a contract, or a new handset.

  1. 01

    Tell us what you do

    Pick your trade and sign up. A takeaway gets menu and order tools; a practice gets a diary and booking tools. You are not configuring an assistant, you are describing a business.

    2 minutes
  2. 02

    Put your details in

    Opening hours, delivery hours if they differ, your menu or your services and staff, and the questions people always ask. Photograph the menu if that is faster than typing it.

    15 minutes
  3. 03

    Hear it before anyone else does

    Choose the voice, listen to it say your own greeting, then ring it yourself. Nothing goes live until you have heard how your business sounds answering the phone.

    5 minutes
  4. 04

    Point your phone at it

    Keep your number and forward it when you are busy or closed, or take a new local one. Turn it off from the dashboard whenever you want the phone back.

    Same day

It only says what you told it

Prices, dishes, opening hours and staff all come from your settings. It cannot invent a dish you do not sell or a slot you do not have.

A person is always one sentence away

Anything clinical, upset, or beyond it goes to whoever you nominate, mid-call, without the caller having to ring back.

You see every call

Who rang, what was said, what it cost and what came of it. Including the ones that came in at 2am.

Stop losing the calls you cannot get to

Set it up this afternoon, hear it answer in your own words, and decide then.